I purchased a pair of Geox women’s black running shoes, and after only two weeks of use, the sole of one of the shoes came off. This is not something that should happen in such a short period of normal use and clearly shows a quality problem. When I contacted the store / Geox customer service about this issue, I was told that nothing could be done because more than 6 months had passed since the purchase date. However, the defect occurred after only two weeks of actual use, and I believe this should be treated as a product fault, regardless of the time elapsed since purchase. I kindly request that my shoes be taken in for inspection and that the sole be repaired under the relevant warranty/consumer rights, without any cost to me. I expect Geox to stand behind its product quality and resolve this issue promptly by repairing the faulty shoes.
I purchased a pair of shoes from Geox’s website two months ago, but they still haven’t arrived. I’ve made multiple attempts to contact customer service, but I can’t access the site, and I haven’t received any responses. This lack of communication is incredibly frustrating, and after reading similar ...
I ordered two pairs of shoes from Geox, and the website stated I would receive a tracking number within 36 hours. It’s now been five days, and I still haven’t received any tracking information. I tried reaching out through their “Contact Us” page, but there’s been no response. I sent another message...
I purchased a pair of shoes from the Geox website, and it’s been a month and a half, yet I haven’t received them. I've tried reaching out to the site multiple times, but there’s been no response, and I can’t even access the website. This experience is incredibly frustrating, especially after reading...
I bought a pair of Graceland shoes expecting quality and durability, but after only two months of occasional wear, the fronts started visibly wearing out! This is completely unacceptable for shoes intended to last at least a year or two, especially given their cost. I brought the shoes back for prod...
I don’t usually shop online, but I decided to purchase two pairs of shoes from this site, including a pair of Hugo Boss shoes. To my disappointment, the shoes tore on the upper part within just one week of use. I returned the defective product, expecting a resolution. However, the shoes were sent b...
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