Geox Shoes Ordered Online Haven't Arrived After 1.5 Months

I purchased a pair of shoes from the Geox website, and it’s been a month and a half, yet I haven’t received them. I've tried reaching out to the site multiple times, but there’s been no response, and I can’t even access the website. This experience is incredibly frustrating, especially after reading other complaints that suggest this site may not be reliable. I urgently request a refund for my purchase, as this delay and lack of communication are unacceptable. I expect Geox to respond promptly and resolve this issue, ensuring I get my money back as soon as possible.