No Response After Purchasing a Genshin Impact Account

I purchased a Genshin Impact account four hours ago, but the seller has not responded to my messages. Despite being online, they completely ignore my attempts to contact them. I’ve messaged multiple times while they were active, but still no reply. This lack of communication is extremely frustrating, and I don’t understand why my messages are being ignored. I expect the issue to be resolved immediately and to receive access to the account I paid for. This experience has made me question the reliability of this transaction process. I urge the platform or seller to address this issue promptly and provide the account or a refund. Customers shouldn’t have to face such poor service.