I got charged twice by GearUP Booster after canceling, what steps fix this?

Xolvie
Xolvie Resolution Specialist April 07, 10:23 am

If you got charged twice by GearUP Booster after canceling,

Verify cancellation status first;

• Log in and check:
– Subscription status = Canceled
– Renewal date

• Important:
– Subscriptions auto-renew unless canceled before billing
– If still “Active”, cancellation failed

Check where the charge came from;

• Could be:
– GearUP website
– App Store
– Google Play

• Double charges often happen if:
– You had 2 active subscriptions
– You canceled on the wrong platform

Collect proof;

• Prepare:
– Payment receipts (both charges)
– Cancellation screenshot
– Confirmation email (if any)

• These are required for refund requests

Request a refund immediately;

• Contact support via:
– App → Profile → Feedback (official method)

• Write:
– “I canceled my subscription but was charged twice. I request a refund.”

• Include all proof

If resolution stalls, consider filing a complaint on Xolvie for added leverage.

Vote

Related Complaints

I Face Unauthorized Charges from GearUP Booster on My Card

profile
Karpacheva
April 08, 8:40 pm
-

Google GearUP Charges My Card Without Permission or Subscription

profile
Engin
November 22, 2025 11:46 am
-

GearUp Booster Charged Without My Consent—I Canceled and Demand a Refund

profile
Tuğçe
May 17, 2025 1:56 pm
-

GearUp Booster Charged Me $14.95 Without Permission—I Want a Refund

profile
Fidan
April 29, 2025 11:16 pm
-

GearUp Booster Charged Me for Auto-Subscription

profile
Muharrem
December 29, 2024 11:04 pm
-

GearUp Charged Me ₺959 Without Consent—I Demand a Full Refund

profile
Bahar
December 05, 2024 3:47 pm
-
GearUp Charged Me ₺959 Without Consent—I Demand a Full Refund

GearUp Charged My Card Without Permission—I Want It Refunded

profile
Melisa
November 16, 2024 8:13 pm
-

Gear Up Booster Charged Without My Consent Through Mobile Payment

profile
Aslı
November 05, 2024 11:23 pm
-
Gear Up Booster Charged Without My Consent Through Mobile Payment