I got charged twice by GearUP Booster after canceling, what steps fix this?

If you got charged twice by GearUP Booster after canceling,

Verify cancellation status first;

• Log in and check:
– Subscription status = Canceled
– Renewal date

• Important:
– Subscriptions auto-renew unless canceled before billing
– If still “Active”, cancellation failed

Check where the charge came from;

• Could be:
– GearUP website
– App Store
– Google Play

• Double charges often happen if:
– You had 2 active subscriptions
– You canceled on the wrong platform

Collect proof;

• Prepare:
– Payment receipts (both charges)
– Cancellation screenshot
– Confirmation email (if any)

• These are required for refund requests

Request a refund immediately;

• Contact support via:
– App → Profile → Feedback (official method)

• Write:
– “I canceled my subscription but was charged twice. I request a refund.”

• Include all proof

If resolution stalls, consider filing a complaint on Xolvie for added leverage.