My Free Fire Garena account (ID: 343447281) has been accessed without permission on my Android device for the past two days. The person who took over my account added a recovery email without my consent and entered matches that violated the rules, causing my account to be banned for 29 days. My main email was linked to my VK account and was only accessible by me; however, since the unauthorized person added their own recovery email, I can no longer access my account or remove the added recovery address.
This is not the first time someone has added an unauthorized recovery email to my account, but this time I completely lost access. I have also made diamond purchases on this account, which increases my sense of loss and frustration. I absolutely did not participate in the rule-breaking matches that led to the ban — they were carried out by the person who accessed my account without permission.
I tried contacting Garena customer support, but I encountered an error screen and was unable to get help. I received both the ban notification and the notification that a recovery email had been added.
I request that my account be restored before the 29-day ban period ends, and that the unauthorized recovery email be removed. Please secure my account and resolve this issue as soon as possible — I urgently need support.
I am writing regarding a serious security issue with my Garena Free Fire account on the Indian server, linked to the in‑game ID 366789787. On 6 November between around 7–8 p.m., an unauthorized person attempted to hack my account, changed the recovery email without my permission and, as a result, my...
Dear Garena, my Free Fire account with UID 2117692369 was stolen. After a long process, I managed to recover it through Google, only to find out that it had been banned due to actions taken by someone who accessed it without my consent. I’ve invested a significant amount of time into this account, a...
On May 5th, my Free Fire account (UID: 1136347041) was hacked. I tried everything to contact Garena Free Fire support, but I received no replies for weeks. After a long struggle, I finally managed to recover my account. However, I discovered that it had been permanently banned—despite the fact that ...
I just found out that someone accessed my Free Fire account without my consent. Since then, everything I've worked for has been at jeopardy. My name in the game changed, I saw unusual purchases, and a lot of my diamonds and things were missing. I continued getting "incorrect password" messages when ...
My Garena Free Fire account (UID: 155144*, in-game name: l***), which I play on Android, was hacked in July 2022. When I managed to recover my account via Facebook, I discovered that it had been permanently banned. I’ve been playing since 2019, always following the game’s rules, and I’ve never used ...
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