On May 5th, my Free Fire account (UID: 1136347041) was hacked. I tried everything to contact Garena Free Fire support, but I received no replies for weeks. After a long struggle, I finally managed to recover my account. However, I discovered that it had been permanently banned—despite the fact that I did nothing wrong.
I’ve been playing Free Fire since 2019 without ever cheating or breaking the rules. I’ve made legitimate in-game purchases, including diamond packs and weekly subscriptions, which I can verify with receipts. The hacker who stole my account must have violated the rules, but I am the one being punished.
This is completely unfair. I’ve submitted screenshots proving the unauthorized access, including password reset activity and payment records under my name. I can send more evidence if needed.
Please investigate my case urgently and remove the ban from my account. I’ve invested years of time, effort, and money into this game. I shouldn’t lose everything because of someone else’s actions. I’m counting on Garena to fix this mistake and restore my account access immediately.
Dear Garena Free Fire Support Team, I am writing to request a review of my Free Fire account (UID: 1979517074, in-game name: ǶȺའᎠƑƑ). My account was recently banned, and I believe this occurred due to unauthorized access by another person. My account was compromised and temporarily stolen. After suc...
Dear Garena Free Fire Support Team, my Free Fire account with UID 1345252787 was stolen about a month ago, and after managing to recover it through Facebook, I was shocked to see that it had been banned because of what the hacker did while controlling it. I have been a loyal player since 2018, and I...
Dear Garena Free Fire Support Team, My Free Fire account (UID: 1617055188, in-game name: ***) was stolen about a month ago. After recovering it via Facebook, I discovered that it had been banned due to actions taken by the unauthorized user. I have been playing since 2019, have never used cheats, ...
Dear Garena Free Fire Support Team, my Free Fire account with UID 4290528375 was stolen about a month ago, and after managing to recover it through Facebook, I was shocked to see that it had been banned because of what the hacker did while controlling it. I have been a loyal player since 2018, and I...
Dear Garena Free Fire Support Team, My Free Fire account (UID: 2607154393, in-game name: son_of_god) was hacked about a month ago. After recovering it through Facebook, I was devastated to find that it had been banned due to actions taken by the unauthorized user. I’ve been a legitimate player sin...
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