I’ve been trying to purchase a weekly membership on Garena Free Fire, but every time I attempt to activate it, I receive a message saying that “you already have a membership” — even though it’s clearly not active. The payment has been successfully deducted from my account, but the membership benefits are not applied in the game, and I continue to get the same error message.
This problem has been going on for quite a while now, and I’ve had enough. I paid for a service that I’m not receiving, and there’s been no resolution despite repeated attempts. My in-game Player ID is 8617655428 for reference.
Garena, I expect this issue to be resolved immediately. Either activate my paid membership or refund the amount that was charged. Players shouldn’t have to chase after support just to get what they’ve already paid for. Please fix this ongoing membership problem without further delay.
I’m extremely frustrated with my recent experience in Garena Free Fire. On April 25, 2025, I purchased a weekly membership for ₺60. The payment was successfully processed, and the amount was deducted from my card without any issues. I even submitted proof of the transaction to your team to show that...
I recently purchased a weekly membership in Garena Free Fire via the Android app, paying ₺59.99 with my Paycell card. The payment was successfully deducted from my card, but my membership was never activated. This is not the first time I have faced such a problem with Garena Free Fire, and experienc...
I purchased a subscription in Free Fire, but it has not been activated in my account despite the payment being processed. My in-game username is "merh...
Dear Free Fire team, I purchased a weekly membership, but it hasn’t been activated on my account. I kindly request the relevant authorities to resolve this issue as soon as possible. I’m unsure what caused this problem, but it has left me frustrated and inconvenienced. Please fix this issue immediat...
Hello and thank you in advance. I just made multiple purchases in Garena Free Fire — I bought one monthly membership and two weekly memberships. Only one of the weekly memberships was successfully delivered to my account. The other weekly membership and the full monthly membership are still missing,...
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