Dear Garena Support,
I urgently need help regaining access to my Free Fire account, which was linked to a now permanently deleted Facebook profile. I am the original owner of the account and have been actively playing since early 2020. Unfortunately, in October 2021, I lost access to the email and password associated with my Facebook account. After 60 days of inactivity, Facebook permanently deleted that profile — and I’ve been locked out of my Free Fire account ever since.
Here are my account details for verification:
Free Fire UID: 848112669
Username: emr o s**
Level: 68
Rank: Heroic (in both Clash Squad and Battle Royale)
Original login method: Deleted Facebook account (name started with “nh”)
As evidence, I’ve attached:
A screenshot of my former Facebook profile
A screenshot of my in-game Free Fire profile
(I can also provide payment history upon request)
I kindly request your help to either recover my Free Fire account or transfer it to a new login method. I’ve spent years building this account and truly hope you can assist me in getting it back. Please treat this request with urgency — I’m ready to cooperate with any additional verification if needed.
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