Garena Free Fire Wrongly Demoted My Account for Alleged Cheating

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December 25, 2024 4:50 pm
59

Dear Garena,

I was informed that my account was demoted due to alleged cheating. However, I had no knowledge that any of the tools or methods I used violated your policies. In 2024, we received a message from Garena stating, "All cheats have been removed," which led me to believe that the game was secure and free from any unauthorized tools.

My account ID is 3108255027, and I request that my account be restored to its previous rank. I have always played with integrity and was unaware of any rule violations. Please review my account and take the necessary steps to rectify this situation. I look forward to your prompt response to resolve this matter. Thank you.

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