Garena Free Fire Banned Account Recovery Request

Hello Garena Team, I am writing with deep respect and sadness. My Free Fire account has been banned, but I did not intentionally use any hack or third-party software. It was my first and only account, and I have played honestly for a long time. Unfortunately, a friend installed a cheat app on my phone without my knowledge and started playing Free Fire. By the time I found out, my ID was already banned. I immediately removed the app and never supported unfair gameplay. My account has many rare items and emotional value — I have spent time, effort, and passion building it. Please review my case. I am requesting one chance. I will never allow such a mistake again. Player ID: 2490268674 In-game name: sunraku Thank you for understanding. I am loyal to Free Fire and always support fair play. Please help me recover my account.