Garanti BBVA Allowed Unauthorized ₺169.99 Withdrawal From My Bonus Flash Card

Özlem
October 14, 2024 12:01 PM55

Recently, I noticed that ₺169.99 was withdrawn from my Garanti BBVA Bonus Flash card without my permission by LIDIO/Google Play. This unauthorized transaction is very concerning, and I believe it points to a potential security issue at Garanti BBVA. I immediately contacted customer service to report this and am now demanding a full refund and an explanation of how this could have happened. I will be lowering my credit card limit as a precaution. This situation has left me feeling anxious about the security of my banking details.

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