Unexpected fees from Fruxo are usually caused by auto-renewing subscriptions, especially after a low-cost trial that converts into weekly billing if not canceled.
The first step is to log into your account and cancel the subscription immediately, because deleting the app or ignoring it does not stop billing. Many “mystery charges” come from forgotten subscriptions that continue charging on a fixed cycle.
Next, contact their support (email or live chat) and request cancellation confirmation and a refund, especially if the charges were unclear or duplicated. Their policy allows refunds mainly if access wasn’t provided, so be specific and include proof.
If charges continue or they don’t respond, join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.
