I Face Fruugo Customer Support Issues Over An Undelivered Order

On May 10, 2026, I placed an order through Fruugo for a hearing aid under order number 233071281 and paid $128. However, despite a significant amount of time passing, the product has neither arrived nor appears as an active order in my account.

I sent an email to Fruugo to report the issue, but I have not received any response. I have neither received my product nor been provided with any information about the status of my order.

To resolve this issue, I urgently request a full refund of the $128 payment I made for this undelivered order. I expect Fruugo to investigate this matter and return my payment without any further delay.