My Free Fire Max account was hacked, how can I recover a hacked Free Fire Max account?

If someone gets into your Free Fire Max account, do these things to get it back:

Go to the page for Garena Free Fire support at https://ffsupport.garena.com/hc/en-us. You can find information on how to recover your account and keep it safe here.

On the support page, go to the "Submit a Request" part. You will need to use the information for your Free Fire account to log in. After logging in, choose the right area, like "Account Issues" or "Hacked Account," and give full details about what's going on. Send your user ID, your in-game name, and any photos or other proof that someone got into your account without your permission.

Change the passwords for any Facebook, Google, or VK accounts that are linked to your Free Fire Max account right away. If you can, turn on two-factor identification (2FA) to add an extra layer of security.

Once you've sent in your request, keep an eye on your email and the support portal for replies from Garena's team. They might need more information to make sure you are who you say you are and help you get back into your account.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.