My Free Fire Max account was hacked, how can I recover a hacked Free Fire Max account?

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Xolvie
Xolvie Resolution Specialist November 12, 2024 4:52 pm

If someone gets into your Free Fire Max account, do these things to get it back:

Go to the page for Garena Free Fire support at https://ffsupport.garena.com/hc/en-us. You can find information on how to recover your account and keep it safe here.

On the support page, go to the "Submit a Request" part. You will need to use the information for your Free Fire account to log in. After logging in, choose the right area, like "Account Issues" or "Hacked Account," and give full details about what's going on. Send your user ID, your in-game name, and any photos or other proof that someone got into your account without your permission.

Change the passwords for any Facebook, Google, or VK accounts that are linked to your Free Fire Max account right away. If you can, turn on two-factor identification (2FA) to add an extra layer of security.

Once you've sent in your request, keep an eye on your email and the support portal for replies from Garena's team. They might need more information to make sure you are who you say you are and help you get back into your account.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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5 Comments
Akshay
Akshay
July 03, 2025 10:23 am

The recovery Gmail linked to my Free Fire account was changed without my permission, and the login Gmail was also changed, causing me to lose complete access to my account. I did not authorize these changes, and I suspect my account was compromised. I kindly request Garena to help me recover my account as soon as possible. My UID is 1393345219, and my contact number is 8626030***. This account is very important to me, and I would greatly appreciate your urgent support.

The recovery Gmail linked to my Free Fire account was changed without my permission, and the login Gmail was also changed, causing me to lose complete access to my account. I did not authorize these changes, and I suspect my account was compromised. I kindly request Garena to help me recover my account as soon as possible. My UID is 1393345219, and my contact number is 8626030***. This account is very important to me, and I would greatly appreciate your urgent support.
3
Girwar
Girwar
December 02, 2025 7:12 pm

I need 5000 diamonds.

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Kurri
Kurri
October 10, 2025 3:14 am

My Free Fire account was hacked, and I can no longer find my original FF ID. It seems the hacker changed the in-game name, but the Facebook account linked to it still shows my name correctly. Please help me recover my account. Kindly restore my access as soon as possible.

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Sunita
Sunita
August 31, 2025 5:53 am

My incoming calls are not coming.

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Sailm
Sailm
April 11, 2025 7:53 am

My FF Max ID has been hacked – 7793581495.

My FF Max ID has been hacked – 7793581495.
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