Resolved

Free Fire Max Unfair Ban

September 25, 2025 1:14 PM99

Dear Support Team for Free Fire Max,
My Free Fire Max account (UID 565333706, in-game name GKA-EVIL) was stolen almost a year ago, which is why I'm contacting you. I was astonished to see that my account had been banned after I eventually recovered it via Facebook. As far as I can determine, the hacker's usage of my account violated the rules, which is why I was banned. To be clear, I've never used cheats, I've always played legally, and I've gradually spent real money on skins and other goods. The fact that I'm being penalized for something I didn't do feels unfair. If necessary, I can provide verification or receipts. Please carefully review my case and assist me in regaining access to my account.

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