Free Fire Max Account Hacked Then Banned, Request Unban Review

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December 04, 2025 2:44 pm
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Dear Garena Support Team, my Free Fire Max account (UID: 2498331003, in-game name: √RDX_ALOK√) was stolen about a year ago. After recovering it via Facebook, I discovered that it had been banned due to actions taken by the unauthorized user. I have always played legitimately, never used cheats, and have invested in my account through regular purchases. I believe the ban resulted from the hacker’s actions, not mine. I can provide any required records if needed. Please review my case and lift the ban; this account means a lot to me, and losing it due to theft is devastating. Thank you.

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