Free Fire Max Account Banned Without Cheating or Third-Party Tools

I am a Free Fire Max player using an iPhone 7, and my account was unexpectedly banned even though I have never used hacks or any third-party tools. My Free Fire Max UID is 8238443547. The ban happened on February 10, 2025, while I was playing the game. During that match, a hacker joined my team, but even though I did not use any cheats or illegal programs, my account was still banned. Since the ban, I have not been able to sign in, so I haven’t even been able to submit a proper complaint through the in-game support system. I believe this ban is unfair because I have always played honestly and followed the rules, and it seems I was punished simply because a hacker randomly joined my team. I respectfully request that my account be thoroughly reviewed and that the ban on UID 8238443547 be removed if no cheating activity is found on my side. I want to continue playing Free Fire Max on the account I built through time and effort, and I ask that you restore my access as soon as possible.