Süleyman is very satisfied with the result
Resolved
Franke Brand Sink Faucet Error
Süleyman
August 12, 2025 4:37 pm
54
"Thank you very much for your attention."
Franke
Franke Delayed My Dishwasher Repair for Weeks With Conflicting Explanations
Muhammed
December 12, 2024 8:10 am
50
On Monday, November 18, 2024, M*** Ç*** from Franke’s branch came to check my dishwasher and informed me that the processor needed to be replaced, estimating that the repair process would take about a week. After paying approximately ₺10,500, they took my dishwasher to the workshop the same day. On ...
Esma is completely dissatisfied with the result
Franke Wine Cooler Installation Damaged My Kitchen Cabinets and No Support Given
Esma
September 26, 2024 4:27 pm
84
We purchased Franke's wine cooler with the code "FMY 24 WCR XS | 131.0669.345" in June 2023 and requested installation from an authorized service on 03.06.2023. During the installation, the product was installed without any information or warnings provided, and the warranty certificate was approved....
Taha is completely dissatisfied with the result
Faulty Franke Hood Installation, Unreliable Service, Kitchen Damage
Taha
January 29, 2024 9:42 am
142
I reside in Turkey and I would like to convey my discontentment with your distributor in the country regarding a recent purchase. I purchased a Franke 325.0597.294 Tale 915W XS brand and model hood. After reaching out to the Franke authorized service and setting up an installation appointment, the c...
Tülay is completely dissatisfied with the result
Franke Built-in Oven Service Issues
Tülay
November 14, 2023 9:28 am
146
I finally installed the four Franke products I bought on September 22, 2023. I'm no longer going to use Franke products because I'm a user of their products. Even if the products are good, it's equally important to address any service issues that come up after you've already paid a lot of money. The...
Alper is very satisfied with the result
Resolved
Franke Sink Fault Resolution Delay
Alper
November 10, 2023 6:04 pm
130
"Even though they resolved the issue with a few days' delay, thank you."
Franke can't replace the broken sink siphon that was faulty when it was made. The kitchen sink drain is broken - the teeth are gone. There's a water l...
Samet is completely dissatisfied with the result
Franke Air Conditioners Not Functioning, Service Fails to Resolve
Samet
November 10, 2023 2:52 am
135
I bought a house in December 2021 that had a bunch of Franke appliances already installed. These included air conditioners, a dishwasher, a microwave, a built-in set, a sink, and a faucet. Because the developer, who was a Franke dealer and built this house, I didn't think I would have any problems w...
Nihal is completely dissatisfied with the result
Stains on Franke Gold Kitchen Faucet Not Covered by Warranty
Nihal
September 22, 2023 1:21 pm
50
I bought a fancy French gold kitchen faucet from Franke in 2021. An authorized Franke service center installed it on February 6, 2021. In the last 2.5 years, the thing we thought was really good and spent extra money on has gotten darker and developed spots. When I talked about this problem with the...
Franke Fridge Gets Frosty Inside, Water Drips All Around
Merve
August 03, 2023 2:04 pm
56
my fridge has been giving me such a headache lately, this stupid thing keeps getting all frosty inside, and then water starts dripping everywhere, totally ruining my food! at first, I thought ı got a super fancy built-in fridge to make my kitchen look all cool and stuff. But now, the service guys ar...
