I purchased a Fossil backpack, but the zipper broke, so I sent it to the company for repairs. When it was returned, I was informed that the repair had been completed. However, the store staff immediately noticed that the repair hadn’t actually been done. A return request was then initiated. I purchased this bag for 907₺ last year, and now the same item costs between 2,700 and 3,000₺ due to currency fluctuations. Given the significant price increase over the year, I am requesting that Fossil address this issue fairly and compensate me for the inconvenience and price difference.
On September 4, I purchased a Versace crossbody bag from Boyner via Trendyol for ₺4,149. After approximately 20-25 days of occasional use (2-3 times), I noticed significant changes in the holographic surface of the bag. I contacted Trendyol’s support to initiate a return process, but after 3-4 days,...
I purchased a Montblanc backpack from the Emaar AVM Istanbul store, but within just one month, the strap stitching started coming apart. I returned the bag to the store, and they assured me it would be examined under warranty. I handed it over on January 6, yet I still haven’t received any update. ...
I bought a Fossil leather bracelet from the La Vie store at Ankara Gordion Mall on October 3, 2024, as a gift. I chose Fossil, assuming it would be both high-quality and covered by warranty, but the bracelet broke within just 4 days. I gifted it on October 6, and by the third or fourth day, the wove...
I purchased a Tumi bag about a year ago, and within just three months, the paint on the buckle began to wear off. On October 14, 2023, I took the bag to the Tumi store at Zorlu Center, requesting either a repair or replacement. After waiting two months, I was finally called back, only to be told tha...
On November 13, 2023, I purchased a Montblanc Explorer perfume from Boyner Hilltown. When I got home that evening and opened the box, I noticed that the outer plastic seal had already been opened. At first, I didn’t think much of it, but when I tried to use the perfume, nothing came out. At first, ...
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