If Flight Network won't refund you,
Review your booking first;
• Check:
– Your booking confirmation and itinerary
– The cancellation and refund policy for your booking
– Whether the airline has approved the refund (if applicable)
– Any emails or updates from Flight Network regarding your request
• Confirm:
– Your refund request was submitted successfully
– You're eligible for a refund under the booking terms
– The expected refund processing time has passed
– The payment method used for the booking is still active
Gather evidence;
• Save screenshots showing:
– Your booking confirmation
– The refund request status
– Any emails or chat conversations with Flight Network
– Any error messages or refund denials
• Keep:
– Booking reference number
– Payment receipt
– Cancellation confirmation (if available)
– Previous support conversations
Contact Flight Network support;
• Request:
– Verification of your refund request
– An update on the refund status
– Escalation of your case if the refund is delayed or denied
– An explanation of why the refund has not been processed
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
