Fiat Egea Key Showing Unacceptable Wear and Tear

Fiat Egea Key Showing Unacceptable Wear and Tear
June 24, 2025 6:08 PM44

I have a Fiat Egea from 2023 with 32,000 km on it, and I've noticed something strange about the original key. The metal parts have started to lose their shine, turn yellowish, and change color completely. I didn't anticipate this from a brand like Fiat, especially not on a key that should last the life of the car. I've had and used other automobiles before, sometimes for longer lengths of time, and I've never seen a key get worse like this. The key is an original item, and the car is only two years old. How does it already appear worn out? I didn't anticipate I'd have to deal with a cosmetic problem like this so soon. I hope Fiat can provide me a good justification or help.

June 25, 2025 11:29 AM (17 hours after complaint)

Dear Ethem K., The feedback you shared is very valuable for us to serve you better and understand your needs more effectively. We would like to discuss the feedback you have provided. Your application will be reviewed by the Customer Care Center as soon as possible and we will get in touch with you. Thank you for choosing our brand. We are at your service 24/7 as the Customer Care Center for all your needs. We wish you and all your loved ones healthy days. FIAT Customer Care Center

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