Hello, I went to the Zincirlikuyu Fiat dealership in January 2023 to put in an order for a Fiat Egea. They said it would take three to four months. When I went back in April, they told me that my number in line was in the 800s and that it would now be 6 to 7 months before I could get in. More than 7 months have gone by as of today. During this time, I've seen prices go up more than once, and I've seen people who came after me in line get their cars. I'm worried that the dealership won't sell me the car or that they'll keep giving my spot to other people so they can make money. I'm also interested to know when the last person who got a car joined the line and got one. When I tried to ask about these things, I couldn't reach anyone or find out how they planned to get in touch with me. I want my request to be answered right away, or I'll go to another way to complain.
It's been 4 months and the new car has not arrived. On 19.12.2022, I ordered a new Fiat Egea Cross Street Plus package at the Çorlu Haliç Oto dealer and gave a deposit of 30000 TL. Unfortunately, it was March 2023, but it did not reach me even though it was said to be in your hands in March. We hear...
On March 7, 2023, I applied to Istanbul Renault Authorized Dealer Bika Esenyurt to purchase a "Clio Touch 1.0 Tce X-Tronic 90 hp." The price of the package with all of its options at the time was "640000," but I was asked for "685000." When I asked why you wanted "45000" more, the answer was that we...
I have repeatedly informed Ankara and Istanbul Mais Renault dealerships that I want to purchase a 2023 Megane Sedan Joy, Comfort, or Touch package, but I have only been told to wait since December 2022. During a period of nearly 5 months, no progress has been made. I couldn't understand the situatio...
On June 11, 2023, I took my 2022 Fiat Egea, an automatic diesel car with only 19,000 kilometers, to the service center because it wouldn't take gas or move in D gear. They checked the car at the Otokoc Zincirlikuyu Fiat authorized dealer and claimed it had a transmission problem. They warned of a 97...
I'm upset with Fiat. I ordered a new car from your dealer two months ago, and while I expected to wait, I'm getting frustrated. I'm furious that a friend who ordered a month after me has already been contacted by the same dealer to deliver their vehicle. Fiat, why? I understand production and delive...
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