Missing Expiry Date on Farmina ND Dog Food
Hello, I purchased Farmina ND Tropical Selection 5 kg adult small breed dog food from Mama Sepeti via the Hepsiburada website. However, the package does not have an expiration date printed on it. I checked everywhere, and the product QR code is 8 010276 042361. Can I please find out the expiration date? Our situation is a bit urgent as the product arrived 2 days late. If the expiry date has passed, I'll need to return it and order from elsewhere as our dog's food has run out.
Dear Funda Ö., As the Farmina Turkey family, we are always focused on improving our processes to provide the most effective after‑sales support to pet parents. Thank you for your valuable feedback. Information regarding the issue has been provided via your email address. You can contact us for all your views and suggestions. Our line is actively available on weekdays from 09:00 to 17:00, excluding public holidays/lunch breaks. Requests received through email and other written channels are responded to within 15 business days. For all the nutritional needs of your furry child, you can create a nutrition consultancy request or benefit from our free nutrition consultancy service by downloading our FarminaGenius application. Best regards, FARMINA TURKEY
Sure, here is the translation of the text from Turkish to English: "I am writing for the information of the readers. Since it was outside of working hours, I could not call the company, but they responded very quickly, thank you. After a long search, we found the expiration date; it was written very faintly on the bottom part of the front side of the package. We were able to read it with the light of the camera."
