After installing an app from the Etsy App Store, I experienced what can only be described as a suspicious and unacceptable issue. Right after setting up the app for my Etsy store, I received what looked like a real order message. Thinking it was legitimate, I proceeded to process the sale. However, during the transaction, the app requested my card information under the pretense of processing a sale or completing a setup.
As soon as I entered my card details, money was withdrawn from my account — and I have absolutely no idea where that money went. There was no confirmation of a sale, no transaction record, no service provided in return. It just vanished. I tried again with a different app setup, and the same thing almost happened a second time — except this time I didn’t fall for it.
This experience feels like fraud disguised as a plugin or integration. Etsy needs to thoroughly vet the apps and services offered in its ecosystem. I’m demanding a full investigation into the source of this deduction and a refund of the money taken from my account. Etsy should take accountability and protect its sellers from predatory third-party applications operating on their platform.
Today, I logged into Etsy.com to open an online shop. I listed one product, but when the site saved my card information automatically, I became concerned about security. I tried to contact Etsy support, but couldn’t reach anyone. Within 1–2 hours, I decided to delete all my personal information and ...
I signed up for Etsy, set up my own store, and right away got an email redirect through messages (a sneaky move that can easily slip under the radar). After that, in order to authorize my sales, they asked for my card details and insisted on a specific amount being reserved. After withdrawing around...
I opened an Etsy account today, and just a couple of hours later, it got suspended for no obvious reason. I went through all the steps they gave me and even paid about $546 through customer support, since they promised me the payment wouldn’t be taken out. But they took the money from my account, an...
I started my own store on Etsy.com on December 26, 2023. Once I paid the listing fee and bought an advertising package, I went ahead and listed my product. In just 15-20 minutes, I got a notification from Etsy saying that I had received an order. They asked me to verify my email address. When I clic...
I started my own store on Etsy.com on December 26, 2023. Once I paid the listing fee and bought an advertising package, I went ahead and listed my product. In just 15-20 minutes, I got a notification from Etsy saying that I had received an order. They asked me to verify my email address. When I clic...
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