I purchased a tour package from Etstur, which included round-trip flights from the Limak Limra Hotel in Cyprus for August 25-28. However, I later called the customer service representative to change my return flight. This person, who was completely incompetent and misled me, forced me to change both my departure and arrival flights. I was also charged an additional €300. The Etstur representative told me they would only provide a solution this way. I had experienced this problem and wanted everyone to know about it.
My wife booked a vacation package to Cyprus through Etstur just 3–4 days ago, and there’s still nearly a month left before the trip. We paid extra for a money-back guarantee at the time of booking, and the package cost over ₺160,000. However, we found the exact same hotel, dates, and conditions offe...
I had to cancel my Ankara–Rome flight due to illness. I was told a Mytrip coupon would be emailed to me—and thankfully, it arrived. When I found a new flight on the site and tried to use my ₺8,500 coupon, the system only applied ₺5,900. The next morning, I called customer service. I was connected t...
On Friday, April 25, I booked a flight ticket through the travel agency Mytrip, which was listed at ₺6,146 during the booking process. I proceeded to the payment screen where the same price was clearly displayed. However, after completing the transaction, I was shocked to see that Mytrip had charged...
I’ve been trying to change the dates on my ticket through Mytrip.com for three days, but the process has been incredibly frustrating. Their website chatbot or representative messaging system is confusing and unhelpful, and I keep being told, “We’ll get back to you,” with no resolution. When I call c...
I purchased a flight to Cyprus through Mytrip.com. When I tried to check in online, none of the codes or numbers provided by Mytrip worked. I attempted multiple times using every detail I was given. When I reached out to their so-called “support,” all I received were automated responses—no real help...
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