I recently purchased Mass Effect on Epic Games and decided to request a refund. While the platform shows that the refund has been processed, the amount has not been credited back to my account. Despite reaching out with messages to address the issue, I have received no resolution.
It’s frustrating that such a large and reputed company could have such glaring issues in its refund process. I checked my account thoroughly, and there is no sign of the refunded amount.
I kindly request Epic Games to resolve this problem immediately and ensure the refund is credited as promised. This experience has been deeply disappointing, and I hope for a quick resolution.
I recently purchased games through Epic Games, but none of them are appearing in my library. The payment has been deducted from my bank account, yet the games still show in my cart and are not visible under completed transactions on Epic Games. This issue has occurred twice now, leaving me both frus...
On October 28, 2024, I purchased The Last of Us Part 1 via Epic Games but quickly realized my device couldn’t handle the game. Without playing it, I immediately requested a refund that same day. Now, over a week has passed, and the refunded amount still hasn’t reached my bank account. This delay is ...
I purchased Mass Effect on Steam and was able to play through EA’s login system without issues—until now. Suddenly, I can’t log in through Steam or through my Xbox Game Pass account, even though it worked just fine yesterday. I’ve tried everything—restarting, reinstalling, reconnecting accounts—but...
On 19/03/2025 at 23:45, I attempted to purchase Crysis Remastered through Epic Games using the GPay bank transfer option. The payment was successfully withdrawn from my account, but the game never appeared in my Epic Games library—and I can’t find any record of the transaction on their platform. I ...
I attempted to purchase a game on Epic Games Store and used GPay for the transaction. I transferred ₺80 from my Ziraat Bank account via bank transfer, and the amount was successfully deducted from my bank account. However, when I logged into my GPay account, the funds were missing. Despite checking...
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