I am writing about a very serious issue regarding an international SWIFT transaction made from my personal Euro account at Enpara.com. In August 2025, a transfer of €10,000 was sent from an Enpara.com account under the sender name Aynur Ç*** to a bank account in Belgium, for which I (Melike A***) was the recipient. However, the money neither arrived in my account nor was it returned to the sender; the current whereabouts of the funds are completely unknown. We obtained official proof from the Belgian receiving bank confirming that the transaction was returned and the money was sent back. Despite this, Enpara.com claims that they cannot perform a SWIFT trace and do not know where the money is. The inability to track a €10,000 SWIFT transfer and explain its status causes a severe loss of trust and raises concerns about potential fraud. I request that Enpara.com urgently and thoroughly investigate this SWIFT transaction, clearly determine where the €10,000 are, and immediately refund the full amount to the sender’s account at the very least. I also request a clear written explanation as to why Enpara.com is still unable to locate the funds despite the official documents from the recipient bank showing that the money was sent back.
On January 17, 2025, I transferred ₺9631 to my Enpara IBAN (TR95**************************36) at midnight, but the amount has yet to appear in my account. It has been over 12 hours, and the issue remains unresolved. How can such a simple EFT transaction fail in this manner? I trusted the system to ...
On September 11, 2025, I created a Wise account and requested a Turkish investment IBAN. Shortly after, I received what appeared to be an email from Wise, providing an IBAN under the name E* D****. Believing it was legitimate, I transferred ₺10,000 from my Enpara account to that IBAN (Receipt No: 20...
On October 13, 2025, a transfer of 20,000 TL was sent to my Enpara account from abroad through Remitly. However, even though the transfer was canceled, the money has neither been deposited into my account nor refunded to the sender. It has now been 25 days and the issue still hasn’t been resolved. ...
On June 13, 2025, I initiated an international money transfer through Wise to Poland, in Ziloti currency. The transfer reference number is 819398863. The sender account holder is Şebnem D****, and the total amount sent was 1000 TL. Despite a reasonable amount of time having passed, the funds have n...
On 4.12.2025 at 18:27, a transaction of ₺50,000 was made from my Enpara credit card without my knowledge and without any password or card information being obtained from me. When I contacted Enpara customer service, I was told that the money is currently in provision, that it appears at “grobiztom”,...
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