Eneba Game Key Region Locked When It Shouldn't Be

I purchased a Steam game key for Arc Raiders from Eneba approximately one month ago under the order number o-ya3zata. When I tried to activate the key on Steam, I received a message stating that the key had already been used, and I was therefore unable to add the game to my account. After noticing t...

About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number i...

I purchased a $200 Razer Gold code from Eneba, but the code they sent me was only 14 characters long, while Razer Gold requires a 16-character code (XXXX-XXXX-XXXX-XXXX). Since the code was incomplete, I received a “Invalid Code” error when I tried to redeem it. I contacted Eneba’s support team and...

On November 16, 2025, I purchased a Steam game code for Resident Evil 4 Remake through Eneba. However, the code I received was actually for the Resident Evil 4 Ultimate HD 2005 version. Even though the purchase page clearly displayed visuals of the Remake version, I was sent the code for the origina...

I purchased a digital code from Eneba because I thought it was for Xbox Game Pass Premium. However, after activating the key on my Xbox console, I discovered that the code is actually for PC Game Pass, which I cannot use on my Xbox Series X. I have not used the subscription, and I bought it by mista...