eFootball Account Stolen After Email and ID Information Changed

When I logged into my eFootball mobile account yesterday evening, I noticed that my account had been transferred and that the email/ID information associated with it had been changed without my permission. Although I can still log in through the app, my own account does not open, and I cannot access my account data or progress. This makes me believe that my account has been stolen by a third party.

I have previously made various purchases on my account, and I have order confirmation emails and receipts from Google Play for eFootball Coin purchases. These documents clearly demonstrate that the account belongs to me. Despite this, I am currently unable to access my account or use the payments and in-game progress associated with it.

I have not yet opened a case with eFootball Support or through the in-game support system. I request that the security of my account be restored, that my previous email/ID information be identified, and that my account be returned to me. I also request that all of my progress, purchased Coins, and in-game content be fully restored.

I want my account to be investigated as soon as possible, for me to receive a response, and for my account to be permanently secured against further unauthorized access.

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