I have made a flight cancellation on the Edreams web site I cancelled my flight for some reasons. Edreams has informed me that there was no refund related with my flight. I can accept non refund about cancellation but will they not rebook my seat cancelled?Imagine most of people cancel reservation and the plane departs without passengers! I suggest to Edreams and flight company represantatives that this is a fraud of stealing money from passengers without their permission. the answer of Edreams is below: " Dear Alaettin S*****, With regard to your booking reference 13592200747 with eDreams Thank you for contacting us about your flight cancellation. We confirm that it has been cancelled on your behalf. Unfortunately, your booking is not refundable based on the terms and conditions. Therefore, you are not entitled for a refund. Once again, thank you for choosing eDreams, we look forward to being of service to you in the future. Kind regards, Your eDreams Customer Services Team "
Hi, I booked a flight on December 8 via eDreams. I input a debit card, but the transaction did not push through, and eDreams requested another card. So, I input a new card, which is a credit card, and the transaction was confirmed. I received a statement from the first card stating that you charged ...
I purchased a flight ticket from Rome to Izmir through Edreams two months ago. I later canceled the booking on April 26. Today is May 20, and I’m still waiting for my refund. Nearly a full month has passed, and I have received nothing. Processing a refund should not be this difficult—especially whe...
edreams booking no: 21200613145 Used edreams to book flights. Selected my flights. Provided card details then press confirm. Then waited for about 5 minutes then got notification that in the meantime, the carrier had increased its fare. Notified did I want to accept at the hight fare. This happend a...
EDreams fraudulently charged me £99 for an EDreams Prime subscription that I never signed up for. I only purchased a flight ticket, and at no point did I agree to any membership or recurring fees. How can they take an unauthorized payment like this? I immediately canceled my credit card because of t...
My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline, and they informed me that since the ticket was purchased through eDreams, the refund must be processed by eDreams directly. However, despite my repeated attempts to reach eDreams...
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