eDreams Flight Cancellation And Non-Refund System Is Crooked

December 14, 2023 7:19 AM1,865

I have made a flight cancellation on the Edreams web site I cancelled my flight for some reasons. Edreams has informed me that there was no refund related with my flight. I can accept non refund about cancellation but will they not rebook my seat cancelled?Imagine most of people cancel reservation and the plane departs without passengers! I suggest to Edreams and flight company represantatives that this is a fraud of stealing money from passengers without their permission. the answer of Edreams is below: " Dear Alaettin S*****, With regard to your booking reference 13592200747 with eDreams Thank you for contacting us about your flight cancellation. We confirm that it has been cancelled on your behalf. Unfortunately, your booking is not refundable based on the terms and conditions. Therefore, you are not entitled for a refund. Once again, thank you for choosing eDreams, we look forward to being of service to you in the future. Kind regards, Your eDreams Customer Services Team "

Comments

Similar Complaints

eDreams Charged Me For The Failed Transaction

January 3, 2024 6:43 AM1,885

Hi, I booked a flight on December 8 via eDreams. I input a debit card, but the transaction did not push through, and eDr...

eDreams Charged Me For The Failed Transaction
eDreams Charged Me For The Failed Transaction
1

Edreams Hasn’t Refunded My Canceled Flight for a Month

May 20, 2025 7:57 PM518

I purchased a flight ticket from Rome to Izmir through Edreams two months ago. I later canceled the booking on April 26....

eDreams Complaint - Refund Requested

February 11, 2025 6:21 AM471

edreams booking no: 21200613145 Used edreams to book flights. Selected my flights. Provided card details then press conf...

EDreams Prime Charged Me £99 Without My Consent! I Never Subscribed

February 28, 2025 7:38 AM427

EDreams fraudulently charged me £99 for an EDreams Prime subscription that I never signed up for. I only purchased a fli...

1

eDreams Not Refunding Canceled Flight – I Demand My Money Back

March 9, 2025 11:14 PM409

My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline...

1 Support