edreams booking no: 21200613145 Used edreams to book flights. Selected my flights. Provided card details then press confirm. Then waited for about 5 minutes then got notification that in the meantime, the carrier had increased its fare. Notified did I want to accept at the hight fare. This happend about 5 times - each time was notified that carrier had in the meantime increased its fare. This whole process took about 30 minutes. I just wanted to stop and cancel. But of course no obvious way to do it. I refreshed the webpage, toggled back through to the original booking page in the hope that would have cancelled my request. Then 50 minutes later - I received another notification that the flights had been booked - in the meantime I had booked directly with the carrier. Edreams of course wouldn't help me said I needed to speak to the carrier. The carrier of course wouldn't refund me. But it was edreams appalling system and process that created the problems. I would be very grateful if I could have my flight costs refunded.
I purchased a flight ticket from Rome to Izmir through Edreams two months ago. I later canceled the booking on April 26. Today is May 20, and I’m still waiting for my refund. Nearly a full month has passed, and I have received nothing. Processing a refund should not be this difficult—especially whe...
I purchased a plane ticket for a friend through eDreams and, naturally, entered the required information like name and surname. To track the reservation and make changes online, I created an account. I bought the ticket, but my friend changed their mind, so I cancelled and received a refund without ...
About five months ago, I booked a flight through eDreams, and everything seemed fine—no pending payments, no issues. But now, out of nowhere, I discovered two unauthorized charges of ₺6 each, totaling ₺12, taken from my card without any notice or consent. This happened months after my original trans...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
On February 18, I booked my flights online using my AMEX card and paid £1183.95. I later noticed that the flights to Oslo did not include a cabin bag, so I decided to call SAS to add them. During the call on February 26, 2025, the CSA informed me that we were not booked on the 7:20 flight on April 8...
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