I Received a Fisher Price Baby Magnet Puzzle With Defects From ebebek

I purchased a Fisher Price baby magnet puzzle from Ebebek, anticipating a high-quality product based on the strong reputation of both the brand and the store. Upon opening the box, I discovered that 6 pieces were missing, and some of the ones included were duplicates. I truly didn’t expect to encounter this kind of problem with a Fisher Price product—it really surprised me. It’s really disappointing to invest in a toy that you believe will be whole and safe for your child, only to end up with something that doesn’t work at all. I reached out to customer support looking for a swift solution, but I still haven't gotten a satisfactory reply. I would greatly appreciate it if this issue could be addressed and my problem resolved promptly.