On January 30, 2025, I purchased a toy from Ebebek, but just two days later, it stopped working. At first, I thought the battery had died, but after replacing it, the toy would only work for 2 seconds before stopping again.
I took it back to the store expecting an exchange or a solution, but they refused to take any action. This is completely unacceptable—why should customers be stuck with a faulty product while the store refuses to stand behind what they sell?
I demand an immediate replacement or a full refund. Ebebek needs to take responsibility for the products they sell. Has anyone else faced this issue? I won’t let this go until it’s resolved!
I purchased a Hubble camera from Ebebek, but after two days, I decided to return it. However, despite the product being completely unused, with its packaging intact and undamaged, Ebebek refused to accept the return. This is completely unacceptable, as I have not even used the product, and there is...
We placed an order from the Ebebek online store during the February discounts on February 22. However, they did not ship our order. They initially stated that it would be shipped within 4 business days, but after 9 business days, we had to call and file a complaint to get them to finally ship it. Wh...
On September 16, 2025, I purchased a Baby Mom single breast pump from the Ebebek online store. When I first opened the box and tried to use the product, I discovered that the device did not perform any suction at all. The product was delivered with an invoice and is still under warranty. I immediat...
I purchased a breast pump from E-Bebek, but it never worked properly from the start. When I returned it to the store, they sent it for warranty service, but when it came back, they claimed there was no issue. However, when I tested it again, it still doesn’t function at all—it doesn’t pump properly,...
In 2024, I purchased a Deerma F628S Ultraviolet humidifier from Ebebek, and the product broke down within just three days. When I went to the store, they said they would repair it, but I stated that a defective product cannot be repaired and requested either a new one or an exchange with another bra...
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