Dear EA Sports Support Team,
I am writing to express my deep frustration and disappointment regarding the unjust ban imposed on my FC 24 Ultimate Team account. Despite not engaging in any prohibited activities, my account has been penalized twice. First, 3 million coins were removed, and then, with 4 million coins in my account, my access to the transfer market was revoked.
I have submitted three appeal emails and even contacted live support, but the response I received stated that the ban would not be lifted. This situation is extremely frustrating, especially considering the countless hours I have invested in earning those coins legitimately. The fact that my account, which has no record of any violations, has been blocked in such a manner is incredibly disheartening.
If there were any violations detected, I request that you specify them. However, I am confident that my account is clean, as I have always adhered to the rules. Below are the case numbers related to my appeals:
Case: 186176422
Case: 186489579
Case: 186305800
Case: 184643681
I urge you to re-evaluate the decision and provide a clear explanation for the ban. It’s crucial that such matters are handled fairly, and I hope you will consider lifting the unjust restrictions on my account.
Thank you for your attention to this matter.
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