I bought a Dyson Airwrap because I trusted the brand, but it turned out to be a letdown. I tried reaching out for help, but couldn't find anyone to assist me with my issues. Dyson has always been there for its customers, but the Turkish branch is hurting Dyson's reputation. I complained about the product to three different people using Dyson's WhatsApp line, hoping to find a solution, but they were not helpful at all. The product doesn't give you curls, and if it does, they go flat in just 5 minutes. It was supposed to work like a straightening comb to fight frizz, but instead, it made it even worse. I couldn't find anyone to talk to about these things.
I am not satisfied with the Dyson Airwrap product I bought 6 days ago. The curls fall out within 5 minutes. It frizzes and electrifies the hair. It definitely does not fulfill its promises. They said it cannot be returned. I asked for support. They scheduled an appointment for 19:40. We were supposed to have an online meeting, but they kept me waiting for over an hour and I got no results.
Dear Dyson Customer Service, I am writing to express my deep frustration and disappointment regarding an issue with my Dyson Airwrap, which I purchased on December 26, 2024 from one of your official retailers in Turkey. After much effort to find the product in stock (visiting multiple shopping malls...
I bought a Dyson Airwrap hair styling set from a store in Turkey exactly a month ago, but the heads wobble when styling my hair, making it difficult to achieve the desired look. It feels like the attachment might fall off any moment. When I reached out to Dyson customer service in Turkey, they said ...
I contacted Dyson customer support about my Dyson Airwrap hair styling and drying kit, which I purchased in January 2024, since certain attachments were loosening and causing hair damage. A video call was initiated, and I expressed all of my worries. I was told, "Yes, there might be an issue," and t...
I purchased a Dyson Airwrap from the Mall of Istanbul store on June 7, 2025, and was immediately disappointed with the product’s performance. One of the attachments doesn’t spin at all, and even when I manage to use the others, the curls are completely ineffective and don’t last. For a product in th...
I purchased the Dyson Airstrait on August 20 and was only able to use it three times before it seriously damaged my hair. I had previously been using the Dyson Airwrap without any issues. After a recent haircut, I decided to try the Airstrait—and that was a mistake. I used it twice on wet hair and o...
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