I've been consistently misled and waited on when it comes to my refund for weeks now. Every time I ask where my refund is, get a different excuse, which makes the process even longer. Being given empty promises over and over again and having my problem put off indefinitely is so frustrating. I've shown proof that I sent the item back (delivery photos and confirmation of receipt), the refund process is still stuck. it's going on for two weeks now, no progress or resolution. haven't been able to get in touch with any Dyson representative who can give me a clear answer or take responsibility for my problem. Surely I'm completely ignored and left to deal with this frustrating situation by myself.
On January 21st, I placed an order through the official Dyson website. I received a confirmation email, but almost immediately after, my order was canceled for security reasons. Since then, I have been waiting for a refund for over three weeks. Every time I contact Dyson customer service, I get the...
On May 7, I placed an order through the official Dyson website. I received a confirmation email, but almost immediately after, my order was canceled for security reasons. Since then, I have been waiting for a refund. Every time I contact Dyson customer service, I get the same response: "Your refund ...
I placed an order on Dyson’s official website on February 18, but the product was never shipped. Frustrated by the delay, I decided to cancel my order and request a refund. However, 15 days have passed, and I still have not received my money back. Despite multiple calls to customer service, they re...
I sent back my Dyson on May 12 and was anticipating a prompt refund. I was told, t I only have 14 days to request a refund. I waited the allotted time without complaining, but the refund procedure never concluded. The 14-day waiting period starts once the goods arrives at Dyson's warehouse, as expla...
In short, I have been trying to return a product that I'm not satisfied with, but nope, not a chance... I haven't been able to get a response from them. I don't feel like, I know for a fact that they don't care about their customers and don't take responsibility for their faulty products. I honestly...
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