The Dyson Wash G1 product I purchased from the official Dyson seller on Trendyol on August 5, 2025, turned out to be defective from the very first day. While using the product, water leaks from the sides, and when I stop, it releases the accumulated water onto the floor. This issue occurs during every use and is clearly caused by the product’s own defect. I sent the product for service on October 31, 2025, and was told it had been repaired, but after receiving it back, the same problems continued. I contacted Dyson customer service and requested a refund, but I was told that the refund decision belongs to the service center and that I cannot contact them directly. They said they could only create a fault request and did not share the service’s contact information. The product is still under warranty, and my invoice number is b012025001149985. Despite the product being faulty, no solution has been provided. I request a full refund.
I purchased a Dyson robot vacuum that has been nothing but problematic from the start. The product either has manufacturing defects or serious software issues. Despite being a robot vacuum, it rarely operates properly and only manages to clean a small part of my house before stopping. After just a f...
On October 2, 2025, I purchased the Dyson V15 Detect Absolute vacuum cleaner through Trendyol, sold by Media Markt. On the day I received it, the device would work intermittently — the power kept cutting out, the light flickered, and eventually it stopped working altogether. I immediately contacted ...
I purchased the Dyson 360 Vis Nav robot vacuum only nine months ago via Trendyol, and from the start, it has never performed as advertised. The product Dyson promotes—an advanced robot vacuum capable of cleaning the entire home independently—has absolutely not lived up to its claims. It has only wor...
About a week ago, my Dyson V15 vacuum cleaner began experiencing an issue where it would stop running on its own after a short time, even while I was holding down the button. I contacted customer service, and they suggested washing the filter, but the problem was not resolved. When I called again, t...
I purchased the Dyson V8 vacuum about a year ago through Trendyol from Dyson Turkey’s official seller. Even though I’ve never used the product on max mode, I’ve been experiencing a noticeable drop in suction power for about the past three months — and the issue happens every single time I use it. I...
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