ID:34000264
5
Narin is very satisfied with the result
Resolved

Dyson V15 Submarine Battery Not Charging

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Narin
Dyson
October 14, 11:40 am
5
Narin's Thank You Message
“Everything happened very quickly, I sincerely thank you.”

The battery of my Dyson V15 Detect Submarine vacuum cleaner has not been charging for about a week. My product is still under warranty, and after experiencing this issue, I contacted Dyson customer service. They asked me to provide my purchase invoice, which I immediately sent to them. However, so far, no solution has been offered, and the problem remains unresolved.

I am requesting that my issue be addressed promptly and that the battery charging problem with my Dyson V15 Submarine be resolved as soon as possible.

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Dyson
October 21, 12:22 pm (7 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Kind regards, Dyson Turkey

Narin
Narin
October 21, 12:25 pm

Everything happened very quickly, I sincerely thank you.

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