I purchased a Dyson V10 cordless vacuum cleaner exactly 2 years and 2 months ago. Despite using it for only 1.5 years, it lost its suction power. The technical service, without providing any explanation, insisted on a whopping ₺5750 for a motor replacement, solely focusing on the money. Why? How can the motor of a recently out-of-warranty device malfunction so suddenly? It's ironic that I bought a globally renowned product, only to be shocked by the apparent factory defect and the company's response. If it were still under warranty, I wouldn't have to pay a dime. This leads me to believe that the issue isn't due to my usage. Still baffled.
My Dyson V10 vacuum cleaner's warranty expired just 2 months ago. Despite minimal use, I was told the motor needs to be replaced, costing ₺5750. If the warranty were still valid, there would be no charge. I'm being asked to pay for an issue that isn't my fault, and the cause of the malfunction hasn't been specified. I request either a replacement of the machine with a new one or a full refund. Immediate action is required.
I sent my Dyson V15 vacuum cleaner to service on October 5, 2024, for a minor cosmetic issue, and it was returned to me by cargo on October 17—two weeks later—with a malfunction. When I took it back to the service center to explain the issue, they refused to acknowledge their mistake and informed me...
I bought my Dyson V15 exactly 2 years and 2 months ago. As soon as the 2-year period ended, the problems started. When I press the trigger, it runs for about 3 seconds, then shuts off. I have to press it repeatedly, and even then, it only works if it feels like it. Sometimes, it doesn’t work at all....
I purchased my Dyson V15 cordless vacuum in October 2022, and I am beyond disappointed. In the middle of regular cleaning, the vacuum suddenly shut off and now won’t turn back on or charge at all. I haven’t even used it heavily, and yet the battery is completely dead in under two years. For a produc...
I am a Dyson V10 vacuum user. About a month after I received the product, it broke down. When I pressed the power button, only the indicator lights came on, but the vacuum wouldn’t run — or it would start and then suddenly stop. When I called Dyson’s customer service, I was directed to technical sup...
I purchased a Dyson V8 vacuum cleaner about two years ago from Turkcell Pasaj, trusting the superior performance claims made in the brand’s ads and at its sales points. I paid ₺10,000, expecting high performance, but the product has failed to meet even the most basic expectations and has caused cons...
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