Dyson V10 Trigger Issue and Service Delays

profile
November 02, 2023 2:42 pm
72

On May 26, 2023, I purchased a Dyson V10 vacuum cleaner from Teknosa. I didn't use it much because I wasn't at home much during the summer. The trigger problem arose soon after. Two people nearby have the V10 and are experiencing the same issue. One sent it in for service, changed the battery, and is now experiencing the same problem. The service will arrive tomorrow after a 25-day wait. It can't be a user's fault in a product where so many people are experiencing the same problem shortly after paying a significant amount. I don't have another vacuum, so being without one for 25 days is a major inconvenience. It's all about regret. I've only heard empty procedural sentences so far. The products must be replaced. Every user is affected by the V10 trigger issue.

November 03, 2023 1:48 pm (23 hours after complaint)

Dear Ms. Eda, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with utmost care. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey

Eda
Eda
November 14, 2023 12:49 pm

Thank you for the brand's attention and care. A new product will be sent with the hope that the same error will not occur.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Dyson V10 Trigger Issue – Sent for Repair, Still Not Shipped

profile
Çağlar
February 09, 2025 1:02 pm
1
1
Sena is completely dissatisfied with the result

Dyson V10 Vacuum Trigger Problem

profile
Sena
November 07, 2023 4:52 pm
54
Dyson V10 Vacuum Trigger Problem
1
Ceylan is completely dissatisfied with the result

Dyson V10 Vacuum Trigger Problem

profile
Ceylan
October 03, 2023 11:03 am
57

Dyson V10 Trigger and Battery Issues Left Me Disappointed

profile
Hande
December 03, 2024 7:32 pm
3

Dyson V15 Detect Absolute Shuts Down in Seconds and Won’t Hold Charge

profile
İlknur
September 30, 2025 7:44 pm
14
Report a Similar Issue