I purchased all of my products sold by Dyson Turkey with the Dyson guarantee. Three of these are vacuum cleaners, and I had to send the cordless vacuum cleaner I bought from Teknosa to the service center because its battery needed to be replaced. I use Dyson at my summer house, and my usage time is not more than 6 months. The usage time of the brand I trusted does not support the battery life. Dyson was one of my preferred brands because I thought I would use it longer and without problems compared to other brands. However, it is very uncomfortable for me that a product I used for 6 months has a problem, and I am asked to pay for a new battery. The representative I spoke to regarding my problem said that the battery had weakened because I used the vacuum cleaner very little. I don't find this convincing, and if it is true, why is this warning not in the manual? I believe that Dyson, the brand I trusted, will resolve my problem positively.
I recently purchased a Dyson V8 vacuum cleaner from Teknosa, a well-known electronics retailer in Turkey. Upon using the product for the first time after a full charge, we discovered that the battery life was extremely short. Immediately, we contacted Teknosa to request a return or exchange. Teknos...
Dyson Cyclone V10 Origin Cordless Vacuum Cleaner - Red. I have been using this product for 1 year. The battery life has not lasted long since I first got it, but recently it started shutting down after only 3 minutes of use. I sent it for service, and they told me that the product’s battery is not c...
I purchased a Dyson V8 vacuum cleaner, and after just one year, the battery completely died. I reported the issue to Dyson, and they sent me a replacement battery, which I appreciated. However, the second battery also failed after only a year and a half. When I contacted Dyson again, they told me th...
In 2022, I purchased a Dyson V12 vacuum directly from the brand's official website. It was meant to be a secondary vacuum in our home, so it was used very lightly. Despite the minimal usage, right after the two-year warranty expired, the battery completely failed. What’s worse is that I trusted Dys...
I have been a Dyson user for five years and currently own a V6 and two V8 cordless vacuums. Recently, my V6 vacuum developed a battery issue, so I contacted Dyson customer service for assistance. During a video call, they confirmed that the battery needed to be replaced and, since my warranty had ex...
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