On December 1, 2024, I purchased a Dyson Airstrait from Batumi, Georgia. Being a current Dyson Airwrap user and owning other Dyson products, I decided to buy this new device as well. However, when I returned to Turkey and tried to turn on the device, it displayed a red LED light error. According to the user manual and videos I watched online, the device must not be used and should be sent for service. Despite the product being brand new and still under warranty, I have not received any technical support or assistance with a product replacement. I kindly request support and assistance from Dyson Turkey regarding this issue. Can the device be repaired? I also contacted Dyson Georgia but have not received a response. I would appreciate any help to make the device functional.
I purchased the Dyson Airwrap from Dyson Turkey in 2020. After two years of usage, the device began displaying a red light and would stop working. I contacted Dyson Turkey's support, and they responded through a video call, examining my device. They claimed the filter appeared clean, but the main bo...
I purchased my Dyson Airwrap Multi-styler Complete Long (Prussian blue and shiny copper) device on April 12, 2023, from the Dyson online site. However, the device gave a red flashing light warning in its 7th month. After careful inspection, I sent the product, which I had purchased at a considerable...
I bought a Dyson Airstrait from Sephora Champs Élysées, France, on July 6th, 2024. I used it without any issues at the hotel three times, always following the reset button instructions. However, the next time I used it in France, the device shorted out the electricity for the entire floor and stoppe...
I bought my Dyson Airwrap device approximately 4 years ago. When I tried to turn it off and on after using it for a few minutes, I noticed that it gave a red light warning and did not turn on again, so I took it to the technical service in Ankara, Kentpark. The technical service stated that there wa...
On October 1, 2025, I purchased a brand-new Dyson Airstrait from the Dyson store. After opening the box, the product began giving constant reset errors before I could even use it twice. I sent it to the service center on October 7 and received confirmation that it arrived on October 10. Since then, ...
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