I got charged multiple times on DramaShorts and now I can’t find where to fix it, what should I do?

If you got charged multiple times on DramaShorts and can’t find where to fix it,

• First, identify where you subscribed;

– App Store (iPhone) → Apple ID subscriptions
– Google Play (Android) → Subscriptions
– Website → Profile → Subscription

– You must manage it on the same platform or you won’t see it

Cancel all active subscriptions;

– Check if you have more than one plan (weekly + coins, etc.)
– Cancel each one separately
– Make sure status shows “Canceled”

Check why multiple charges happened;

• Common reasons:
– Auto-renewal not canceled in time
– Trial turned into paid plan
– Multiple accounts or subscriptions active

Stop further billing immediately;

– Contact your bank
– Block recurring payments from DramaShorts
– Revoke merchant authorization

Contact support;

• Write:
– “I am being charged multiple times and cannot manage my subscription. Cancel all plans and refund duplicate charges.”

If the issue continues, raising it publicly on Xolvie can often trigger a faster response.