If DramaShorts support isn’t replying, move to stronger channels, because refunds are limited and often time-sensitive.
Their policy requires you to email support within 30 days of purchase, otherwise refunds may be refused entirely.
Next, resend your request with a clear subject like “Refund Request – Urgent” and include proof (receipts, dates, screenshots), since refunds are usually only approved for technical issues or clear errors.
If there’s still no response, go through your payment provider instead, because subscriptions are often handled by Apple or Google rather than the app itself.
You can cancel and request refunds directly via App Store or Google Play, which is often faster and more effective.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
