I ordered from Doranlive and got a fake item, what should I do now?

You should immediately stop using the product, gather proof (photos, order emails, payment receipts), and contact the seller requesting a full refund since counterfeit goods are legally considered “not as described.”

If the seller ignores you or refuses, contact your bank or card provider and file a chargeback, as you can dispute transactions when the product is fake or significantly different.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.