DistroKid Ignored My Support Requests and Won’t Refund $90

I purchased the Ultimate plan through DistroKid. Before completing the purchase, I noticed that my account had a restriction, so I sent multiple messages asking for information and support, but I did not receive any response at all. Despite this, on January 27, I purchased the Ultimate plan via a payment link and paid approximately $90. After purchasing the subscription, I learned that due to the restriction on my account, I would not be able to release any music. In other words, I am unable to actually use the service I paid for. As a result, I canceled my subscription on January 29, but even after several days, I have received no response regarding a refund, and none of my emails have been answered. I have now been left in this situation for about four days. Because I was not warned in advance and because there has been no response to either my support requests or my refund request afterward, I demand that the $90 I paid be refunded to me as soon as possible and that a clear and explicit explanation be provided regarding the restriction on my account.