My international shipment with tracking number CY289709598DE has still not been delivered and appears to be lost, even though it has been nearly 6 weeks. The package contained clothes and shoes. The sender has already reported the issue to DHL customer service, but no solution has been provided to this day.
I find it unacceptable and shocking that such a large company could make such a serious and fundamental mistake. This delay and lack of responsibility have caused me significant frustration and inconvenience.
I want my complaint and the hardship I am facing to be seen publicly. I demand a clear explanation from DHL and an immediate resolution to recover or compensate for my lost shipment.
My package was shipped with DHL from Germany and has still not been delivered—35 days later. It was sent on April 14, and despite all my efforts to get help, I haven’t received any resolution. For the past 15 days, there has been no tracking update at all, and the package appears to be stuck somewhe...
Our shipment with DHL (tracking number: 1045232285) was sent from Hong Kong and arrived in just two days. However, after clearing customs on Monday and requesting a simple address change, the delivery has been inexplicably delayed. It is now Thursday, and our packages are still not delivered. Every...
We’ve been working with DHL Express for over 10 years at a corporate level, but this time their carelessness and lack of responsibility have caused us significant issues. A shipment we sent abroad 35 days ago still hasn’t been received by our international client. This delay is unacceptable, and as ...
My shipment with tracking number 4150466950, sent on September 3, 2025, has still not been delivered to my address in Ankara/Çankaya. Even though 15 days have passed, no delivery has taken place. During this period, I attempted to contact DHL Express customer service multiple times, but I have recei...
On October 7th, I ordered several clothing from SHEIN. My order was supposed to arrive two days later via fast shipping, but it still hasn't arrived. When I checked the DHL tracking code, I discovered that my package had been delivered on October 9th. This, however, is not the case. Finally, a DHL c...
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