My Dell G15 5511 notebook started malfunctioning within its first year, frequently freezing. By the time it reached two years, the USB ports stopped working entirely, and I was informed that a component had failed. How can a brand-new computer have so many issues in such a short time?
I am an extremely careful user and have treated this laptop with the utmost care, yet it still failed to meet basic performance standards. This is unacceptable for a Dell product, and I feel let down by the brand's quality. I am requesting a full refund for this defective laptop and expect Dell to address this issue promptly. Reliable performance should be the minimum expectation for such an investment.
I’m beyond frustrated with the quality of the Dell G15. I trusted the brand when purchasing this laptop, but in just three years, it has needed repairs twice. Both the screen and GPU had to be replaced due to manufacturing defects. Now, after all these issues, the laptop completely freezes just one ...
About a year and a half ago, I purchased a Dell G15 5511 laptop. Two to three months after the purchase, the device suddenly shut down and had to be sent in for repair. Despite requesting a replacement, the device was returned to me after being repaired. A few months later, the same issue occurred a...
I barely use my Dell G15 5525, yet I’ve already had to replace the motherboard twice under warranty. Despite these constant hardware failures, Dell refuses to replace my laptop and insists on repairing it instead. It’s unacceptable for a product to have this many critical issues within the warranty ...
In November 2022, I purchased a Dell G15 laptop. The device had to be sent for repair about 5 times, with the main module being replaced twice. Despite notifying them of ongoing issues with freezing and delays, they closed my case without any feedback. Customer service representatives informed me t...
I purchased a Dell G16 7630 laptop from Hepsiburada for ₺58,000, and since the very first day, I’ve been dealing with constant freezing, startup failures, and performance lags. The device’s performance is far below expectations — it struggles even during basic daily use, which is unacceptable for a ...
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