Decathlon Low-Quality Product Sales
The sunglasses model MH530 (2179147) with order code TUR6554368 that I purchased from Decathlon have become unusable. The glass layer film of the sunglasses crystallizes and flakes off. Likewise, the paint of the ear support is also flaking. I shop a lot from Decathlon, but I'm having such a strange problem with these sunglasses. The product was sold to me in an obviously faulty manner. Since I bought it from the Decathlon website, the stores are not helpful. I will now write to the Consumer Arbitration Committee.
Hello, First of all, thank you for sharing your experience with us. We have taken the issue you mentioned under review. We will contact you via phone or email as soon as possible. Thank you for your understanding during this process, We wish you healthy and active days!
Hello, You have been informed via email. Thank you for your understanding, We wish you healthy and active days!
Here is the translation of the text from Turkish to English: "Let everyone see, the response Decathlon gave me is as follows: 'We cannot assist because the product's warranty period has expired.' So, they are saying that the product you purchased remains usable during the warranty period, and if it becomes unusable after the warranty period, it's not their concern. I wonder if Decathlon even took a look at these glasses and tried to understand the issue."
