About a week ago, I bought running shoes for 700 TL from Mavibahçe Hilltown Decathlon store and when I bought them, I was told that this product is guaranteed for 2 years, I was happy and left there. I wore it for a week, then I fell slightly to avoid hitting a child during the beach run and when I got up, I saw that it was torn from the net part, I was very sorry, but I remembered that it was guaranteed and went to the store. When I went to the store, they said they couldn't do anything because it was torn from the net, because the adhesives were still holding it. I paid twice the money for this product because it is more robust and bought a solid one, what a ridiculous warranty coverage if I fell for it at that moment because you do not offer a guarantee. If you had made the mesh part of a slightly higher quality and it did not tear, you cannot do it, then arrange the warranty conditions accordingly. Long story short, you shouldn't buy shoes from Decathlon, they have bad warranty policies, they don't help and they don't stand behind the product they sell.
I bought a pair of shoes from Decathlon's Bakırköy Marmara Forum store and later exchanged them at the Bakırköy Carousel location. When purchasing, they never gave me a receipt or invoice, instead saying that all returns and exchanges are managed through my Decathlon card. Now that my shoes have rip...
I had an unfortunate experience with Decathlon, where I spent 6-7 thousand liras on sports equipment within 2 weeks. The late delivery was tolerable, but the real issue arose when I found that some of the products, including fitness mats, pilates balls, and pilates rings, arrived with clear defects....
I bought a pair of Kalenji shoes from Decathlon’s website, counting on the 2-year warranty that they advertised. But honestly, my experience hasn't been great at all. I sent the shoes back because they were worn out in less than a year, and I was still covered by the warranty. I waited around 12-13 ...
From the Decathlon store. Not to create a request for a replacement of one of the Products in my order TR2019818686 and not to send the product. However, after waiting for 20 days, I received an e-mail saying that the product was returned when I had to receive it, but when the process was prolonged,...
I recently bought a pair of Adidas shoes from the Decathlon store, and after just 2 or 3 wears, they fell apart. I took the shoes back to the store with my receipt, expecting a quick resolution. However, it’s been 20 days and they still haven’t provided a solution. I also wrote a complaint on bilgiv...
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